FAQs

Size: What size is your headbands?

Our headbands are a one-size fits all type of headband and are delicate enough for infants to wear leaving no marks.

Clips: What side do you wear the bows on?

For those who order bows with clips, they are made to be worn on the right side of the head, however if you would like for us to make it on the left side of the head please leave a note of preference in the comment box on the check-out page. 

Shipping: What are your shipping options?

Orders will ship right out of Hawaii within 1-3 business days of purchase via USPS First class (not insured), flat rate of $4.00, usually arriving within 3-5 business days for US residents. We are not responsible for lost or stolen packages.

If you would like to upgrade shipping...

USPS Priority mail (insured) option available when checking out. 

Refunds: What do you do if I receive the wrong or damaged item?  

We handle refunds on a case-by-case basis with our ultimate objective to satisfy the customer.  We stand behind our products and will either refund or exchange an item if resulting in our error only.  If for any reason you are not completely satisfied with your order please contact us (hello@cialaco.com) immediately so we can resolve the issue.

Wholesale: I love your bows and I want to sale them, Do you offer a wholesale option?

Yes we do, please contact us at hello@cialaco.com for details about wholesale.